CHalert Neighbourhood Watch ("CHalert") is a community security program developed by Excel Security Solutions in collaboration with chalet owners and businesses in the Saanenland region. The program's goal is to prevent crime and foster stronger, more connected communities. By participating in CHalert, you agree to the following terms and conditions.
The CHalert Neighbourhood Watch (CHalert) and the CHalert WhatsApp community platform are available exclusively to chalet owners and businesses in the Saanenland region. Participation in the CHalert WhatsApp community platform is free and focuses on raising awareness, educating, and promoting community vigilance against crime.
Excel Security Solutions serves as a first responder in emergencies or security situations but does not replace official emergency services, such as the police, fire brigade, or ambulance services. Participants are advised to always contact the appropriate authorities first in an emergency. The first responder service is only available to Gold, Platinum, and Excel Care members.
Excel Security Solutions has implemented reasonable measures to reduce the risk of criminal activities. However, CHalert does not guarantee that any property, location, or individual will be free from criminal activity. Participation in the CHalert program does not imply any expressed or implied security guarantees. Excel Security Solutions and its affiliates are not liable for any damages, losses, or incidents that may occur in connection with the program.
CHalert takes the privacy of its participants seriously. Minimal personal information, such as your name, contact details, and address, will be collected to facilitate program participation.
Excel Security Solutions reserves the right to modify or update these terms and conditions at any time. Any changes will be communicated to participants, and continued participation in the program will indicate acceptance of the revised terms.
Excel Security Solutions may terminate or suspend access to the CHalert program for any reason, including breach of these terms, at its discretion. Participants may leave the community at any time without charge.
These terms and conditions are governed by and construed in accordance with Swiss law. Any disputes arising from participation in the CHalert program will be resolved in the courts of Switzerland.
By joining and participating in the CHalert WhatsApp community platform, you agree to these terms and conditions. If you do not agree, please refrain from using the platform. For any questions or concerns, please contact Excel Security Solutions.
Your privacy is a priority. The personal information you provide for participation in the Neighbourhood Watch program will be handled with care and will not be shared with any unauthorised parties or used for purposes outside the program's scope.